STEP 1- CONSULTATION STAGE
Contact us to arrange your free consultation meeting. In preparation for this meeting we will ask you to complete a consultation form, and notify us of your needs and wants for your final garment.
All your measurements will be taken at your consultation. If after this, you wish to decline from using our services, you are able to do so without charge.
We need a min of 6 weeks’ notice for bespoke occasionwear orders. We need a min of 6 months’ notice for bespoke bridal wear orders. If you request a garment to be made with less notice, depending on work scheduling we may be able to accommodate you, but at an extra charge.
STEP 2- DESIGN STAGE
Based on your consultation meeting we will then send you a design pack within 7 working days. The design pack will have designs with quotes for you to look through and choose a final design. You will then notify us of your chosen final design with any additional notes. We will redraw the design and re-send this back to you with a final price for you to approve.
All fabrics, trims and 6 fittings are included in your bespoke garment final price.
STEP 3- FITTING STAGE
Once you have confirmed your final design, we will then arrange your first fitting. Fittings will take place at your home address or a suitable agreed venue. We are a mobile service and work around our clients.
50% of your garment price will be payable at this first fitting. This deposit is non-refundable and should you wish to discontinue with the bespoke order at any point after the first fitting, you will forfeit your deposit. Upon receipt of your deposit you will receive a contract to sign detailing terms of work.
You will then have a further 5 or less fittings arranged around your availability. For bridal wear you may request more than 6 fittings. In such cases an additional charge will be added.
STEP 4- DELIVERY
Once your garment is complete, we will request the final payment ( the remaining 50%) 2 weeks before your delivery due date.
Once received, we will then deliver your garment straight to your home/chosen address. We only deliver currently within United Kingdom. Delivery of all bespoke orders is free. For ready to wear and other online purchases please see delivery options in our terms & conditions.